If you have any issues with your Idle & Wood product, please reach out to and we would be happy to assist you.

Please note that returns must be made within 30 days of purchase. For an item to be eligible for return, your item must be unused. All returns must include a proof of purchase and shipping costs are not included in the refund.

Non-refundable items include: gift cards, giveaway items, sale items, custom orders, wholesale orders and personal use items such as scrunchies and jewellery.